Frequently Asked Questions
How do I become a therapy client?
Call our clinic to talk to one of our senior clinicians. When you call, leave a message containing your name, number, and times of day as well as days of the week you can be reached. Our senior clinicians are working remotely so their calls may come from a blocked or unknown number. A senior clinician will conduct a brief phone screening interview to determine if our clinic’s resources can meet your needs and to answer any questions you may have.
What are the costs?
Therapy Services
- Therapy services are available to the community on a sliding fee scale ranging from $18 to $60 per session depending on household income and number of people in the family.
- Emory undergraduate students qualify for our minimum fee of $18.
- Psychological Evaluations
- Psychological evaluations are $850.
Do you accept insurance?
We do not accept insurance.
How do I make a payment?
Therapy Services
Therapy fees are paid online with an automated payment system within 24 - 48 hours from date of service.
Contact Kate Coblin for payment.
Visa, Mastercard and Discover are accepted for client payments.
Psychological Evaluations
Both the non-refundable processing fee, and the balance are paid online. Find payment details here.
What hours can I schedule a therapy appointment?
Therapy appointments are scheduled from 9:00 am to 7:00 pm Mondays through Thursdays and 8:00 am to 3:00 pm on Fridays.
Where are you located?
Enter the PAIS building at the North Entrance (not the Emory Child Study Center door). Take the North elevator on your left to the 5th floor and it will bring you directly to our waiting room, where you will check in at the front office.What happens if I am not accepted as a client?
A senior clinician will provide other resources for you to contact.
What if I do not receive a return phone call?
All phone calls are returned. If you do not receive a call back it is most likely because your voice mailbox is full, your voicemail box is not set up, or your phone does not accept calls from blocked numbers. Our intake clinicians are working remotely and use call blocking with their cell phones. You can change this in the settings section of your cell phone.
How do I receive a psychological evaluation for myself or my child?
A psychological evaluation includes a formal assessment of an individual’s academic and cognitive strengths and weaknesses, alongside testing for behavioral/emotional concerns. An assessment with us would be appropriate for learning disorders (reading, writing, math), attention-deficit/hyperactivity disorder, and any other concerns impacting performance at school or work.
Beginning June 1, 2025, we will be evaluating applications on a rolling basis. Clients interested in obtaining an evaluation are encouraged to call and leave a voicemail at 404-727-7451 or email the center at psytesting@emory.edu. One of our senior clinicians will reach out to conduct a brief phone screen. That information will then be reviewed with the director of assessment services to determine fit with our current training needs. Please note that we receive more requests for testing than we can accommodate, and availability of services is limited by the training needs of our students. We will not be able to respond to any requests for evaluations made before June 1, 2025.
Do schools and universities accept Psychological Evaluation Reports from the Psychological Center?
Yes. A licensed clinical psychologist supervises and signs each psychological evaluation report. Schools and universities accept these evaluations for accommodations.
When will I receive the final copy of the Psychological Evaluation Report?
We cannot guarantee the completion of final reports within 4 weeks of the conclusion of testing but follow this as a general guideline. If you need a report by a specific date, you will need to contact a private practice licensed psychologist.